2015年4月23日星期四

Motorist plasters his Audi A5 with slogans and parks it outside dealership

  • Motorist Ravi Beefnah claims his £35,000 Audi A5 uses far too much oil 
  • He covered his car in slogans and parked it outside a dealership in Essex
  • Car has been there for two months and he claims Audi will not fix problem
  • Manufacturer say they have offered to fix Mr Beefnah's car free of charge

A furious motorist has plastered his £35,000 Audi A5 with slogans and parked it outside the dealership he bought it from because it uses a litre of oil every time he fills it up.

Ravi Beefnah, 34, parked his white Audi A5 - which is covered in red lettering - outside the entrance of the dealership in Chelmsford, Essex, in February as a warning to other buyers.

Two months later and Mr Beefnah's protest is still there, with the owner claiming that Audi have failed to resolve his long-running complaint about the engine and fix the car. 

Ravi Beefnah plastered his £35,000 Audi A5 with slogans and parked it outside the dealership he bought it from because it uses a litre of oil every time he fills it up

Ravi Beefnah plastered his £35,000 Audi A5 with slogans and parked it outside the dealership he bought it from because it uses a litre of oil every time he fills it up

Mr Beefnah's car has been parked outside the Audi dealership in Chelmsford, Essex, for two months

Mr Beefnah's car has been parked outside the Audi dealership in Chelmsford, Essex, for two months

Mr Beefnah claims that Audi failed to resolve his long-running complaint about the engine and fix the car

Mr Beefnah claims that Audi failed to resolve his long-running complaint about the engine and fix the car

The unhappy driver says he parked his car there as warning to other drivers considering buying an Audi.

He said: 'I came up with the idea after becoming fed up with the dealership.

'You just don't expect problems when buying a brand new car from what is supposed to be a reputable company.

Mr Beefnah says he parked his car there as warning to other drivers considering buying an Audi

Mr Beefnah says he parked his car there as warning to other drivers considering buying an Audi

'I decided that the car's not fit for purpose and I'm not going to be able to drive it so I might as well get some use out of it.'

One of the warnings written on the vehicle states: 'Audi acceptable oil consumption for this car is 12.75 pints (7.2 litres) of oil per every 9,000 miles.

'This car uses 1 litre every 250 miles = every petrol fill up!'

Mr Beefnah, from Colchester, Essex, claims a fault with the Audi 2011 TFSI (turbo fuel stratified injection) petrol engine is widespread and is taking the dealership to court over their failure to fix it on his car.

Audi admits there was a problem with some of the engines and has offered to fix cars with the issue free of charge, including Mr Beefnah's.

But he intends to keep his car parked outside Chelmsford Audi until his civil case is resolved, and is demanding £9,000 to cover the costs of fixing the car, which can reach speeds of 150mph.

Before professionally printing the signs onto the Audi, the motorist had the claims reviewed by a solicitor before checking the legality of long-term parking outside the dealership with police.

His claim follows a class action in the US, which saw Audi agree to fix 126,000 A4s, A5s and Q5 models with the oil problem.

Mr Beefnah added: 'The car is going to stay there until this is sorted.

'Even if I lose the case, which I think is extremely unlikely considering the evidence, the car will stay there.

'I don't want other drivers to have to go through what I have.' 

Mr Beefnah, from Colchester, Essex, claims a fault with the Audi 2011 TFSI (turbo fuel stratified injection) petrol engine is widespread and is taking the dealership to court over their failure to fix it on his car

Mr Beefnah, from Colchester, Essex, claims a fault with the Audi 2011 TFSI (turbo fuel stratified injection) petrol engine is widespread and is taking the dealership to court over their failure to fix it on his car

Audi admits there was a problem with some of the engines and has offered to fix cars with the issue free of charge, including Mr Beefnah's

Audi admits there was a problem with some of the engines and has offered to fix cars with the issue free of charge, including Mr Beefnah's

An Audi UK spokesman said: 'Audi UK is wholly confident that Chelmsford Audi has made every effort to resolve the issue involving Mr Beefnah's car in accordance with the guidelines it has set out.

'These relate to a small number of older Audi vehicles powered by the 2.0 TFSI engine which have exceeded our factory tolerance for oil usage and require rectification.

126,000 AUDIS HAVE OIL PROBLEM 

Last year, following a class-action lawsuit in the US, Audi agreed to settle with motorists who complained their cars were consuming too much oil.

The manufacturer settled to fix 2009-2010 Audi A4s and Audi A5s and 2011 Audi A4, Audi A5, and Audi Q5 with the engine code CAEB. The issue affects up to 126,000 cars.

Under the settlement, Audi owners are entitled to repairs to the crankshaft of their cars.

Audi will also reimburse the cost of any repairs carried out by owners of some of the vehicles. 

'The majority of these cases have been resolved at no cost to the customer via our comprehensive Audi UK Warranty, and the remainder are being dealt with on a case-by-case basis with support levels based on important criteria such as the vehicle's service history in accordance with manufacturer recommendations 

'Unfortunately we are unable to make any further comment relating to the specific detail surrounding this case due to ongoing legal proceedings involving Mr Beefnah and Chelmsford Audi.

'Whilst this is a third party dispute we have attempted to assist the parties in resolving this issue fairly, reasonably and amicably.

'As such we invite Mr Beefnah to bring his car to any Audi Centre where our technicians will rectify the claimed issue free-of-charge.

'Should any customers have any concerns, they should contact Audi Customer Services on 0800 699888 or customer.services@audi.co.uk.'



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